Shipping And Return Policy

Thank you for shopping with Pulse PK. We are committed to delivering premium quality daily wear right to your doorstep. Please review our shipping and exchange guidelines below.

1. Shipping & Delivery

• Delivery Timeline: All orders are processed and shipped within 5 to 7 working days (excluding weekends and public holidays).

• Tracking: Once your order is dispatched, you will receive a confirmation message/email with your tracking details so you can follow your package's journey.

2. Return & Refund Policy

• No Refunds: We enforce a strict no-refund policy. All sales are final.

• Exchanges Only: If you face an issue with sizing or received a damaged item, we are happy to offer an exchange for the same item or an alternative of equal value.

3. Exchange Conditions & Window

• 2-Day Exchange Window: You must request an exchange within 2 days of delivery. Any requests made after this 2-day period will unfortunately not be accepted.

• Item Condition: To be eligible for an exchange, your item must be unworn, unwashed, in its original packaging, and with all tags still attached.

4. How to Start an Exchange

If you need to exchange an item, please contact our support team immediately at pulseclothing20@gmail.com  with your order number and the reason for the exchange.